Communication Standards

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Business English Communication Skills Taught and Practiced:
 

Oral presentation of ideas, proposals and final projects with rationales to class teams and instructor.
 
Oral presentations to client of developed ideas and proposals with visual support: idea boards with color swatches, floral prototypes, room layouts, deĢcor ideas, etc.
 
Procurement activities using oral presentation and persuasion skills for sponsorship of projects: foundations phone-a-thon, charity and non-profit organization partnering for auctions.
 
Marketing of class projects and class skills to potential clients: explaining to outside parties what the class has accomplished wanting to hire the class with the use of visuals and written documentation.
 
Project Management leadership
  • Team organization and communication of specific expectations in meetings.
  • Client contact and updating through telephone communication and etiquette.
  • Small group and large group round table meetings with agendas.
    Oral presentations to event professionals and school groups with PowerPoint/Prezi support.
  • PowerPoint/Prezi creation and design for clients to use during their events.
Washington State Office of the Superintendent of Instruction (OSPI) Grade Level Equivalent Standards used for Event English Communication.
 
EALR 2: The student uses communication skills and strategies to interact/work effectively with others.
Component 2.1: Uses language to interact effectively and responsibly in a multicultural context.
 
2.1.1 Analyzes the needs of the audience, situation, and setting to adjust language and other communication strategies.
 
2.2: Uses interpersonal skills and strategies in a multicultural context to work collaboratively, solve problems, and perform tasks.
 
2.2.2 Applies skills and strategies to contribute responsibly in a group setting.-Contributes relevant ideas with support/evidence by clarifying, illustrating, or expanding.
 
2.3: Uses skills and strategies to communicate inter-culturally.
 
2.3.1 Analyzes the influence of cultural principles, beliefs, and world views on intercultural communication.
 
Discusses how power and dominance affect intercultural communication.
 
EALR 4: The student analyzes and evaluates the effectiveness of communication.
Component 4.1: Assesses effectiveness of one’s own and others’ communication.

4.1.2 Analyzes and evaluates strengths and weaknesses of others’ formal and informal communication using own or established criteria.
  • Examines accuracy of content and terminology for specific content areas in others’ communication
  • Critiques others’ communication and/or delivery independently and in groups according to detailed culturally sensitive scoring criteria.
  • Offers feedback to peers in support of improving both formal and informal communication.